www.kohlslistens.com – Kohl’s Customer Experience Survey

The Kohl’s Customer Experience Survey at www.kohlslistens.com rewards you with a 10% Off Coupon for when you next shop at Kohl’s. As with all customer satisfaction surveys, the Kohl’s survey gives you the customer the chance to give them feedback about your experience shopping at Kohl’s.

The survey does not run from the Kohl’s website, instead they have chosen to use a third party company called Service Management Group that specializes in getting feedback from customers. What this means for you is that Kohl’s really values the feedback from it’s customers and wants to ensure they are getting the right information to improve their services.

So if you have something you would like to say about your experience shopping at Kohl’s then by all means complete the Kohl’s Customer Experience Survey or even if you don’t you can still get the 10% Off Coupon.


20 thoughts on “www.kohlslistens.com – Kohl’s Customer Experience Survey”

  1. I had a great experience at Kohl’s in Champaign, IL I was looking for some sheer curtains that were discontinued. I had purchased two and needed more. After calling the store I found out they had just want I needed and they were nice enough to hold them for me until I got there that day. The sales associate was great she found an extra sheer like the others and saved it back in case I wanted it. Service was great!!

  2. I am very happy with the Kohls on Stat St in Rockford, IL. All are pleasant and especially customer service. Love the sales, coupons (30%) and quality of merchandise. Shop their a lot on line now. Love, love, love this store.

  3. Christian, the young man who rang up my items at the north buffalo store on delaware, is so nice and helpful. He is a great asset to Kohl’s!

  4. I just love coming to Kohl’s. The merchandise is always top of the line and the choices are wonderful. I want to mention one of your employees. Her name is Melody. She was so sweet and helpful when I checked out. I had been sick and missed many sales. All of your employees are great but special kudos to Melody. Thanks Kohl’s!!!

  5. I love shopping at Kohls their cloths line is great n the people are fabulous. Keep up the good work Kohls team.

  6. The young lady that helped me at the service desk Thursday. Night was awesome. She held a chime for me to exchange on Monday. She explained how all your discounts worked and made me feel important. Young black girl , did not catch her name. So. nice.

  7. Want to give a shout out to Ben at store 0624. Very friendly and helpful. Made shopping a great experience with his knowledge and great personality! Keep up the good work Ben. There are very few like you.

  8. I was shoe shopping tonight in the local Middletown, DE store. I could not find my size in the shoes I wanted so decided to try the kiosk. The kiosk was not working so I asked the sales associate, Steve R. (Reese) to help. While he was trying to reboot the computer, he checked the back to see if they were there. He even tried his cell phone to access the website since the kiosk just wouldn’t work. He then walked me across the store to try the other kiosk. Unfortunately my size was not available. Steve then offered to call other stores for me. He spent quite a while waiting for them to check their inventory.

    Well, the shoes were not to be found, but it’s not because he didn’t try. He went over and beyond what he even had to do to help me. I was very impressed and grateful. Way to go Steve!! Great job!!

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