The Kohl’s Customer Experience Survey at www.kohlslistens.com rewards you with a 10% Off Coupon for when you next shop at Kohl’s. As with all customer satisfaction surveys, the Kohl’s survey gives you the customer the chance to give them feedback about your experience shopping at Kohl’s.
The survey does not run from the Kohl’s website, instead they have chosen to use a third party company called Service Management Group that specializes in getting feedback from customers. What this means for you is that Kohl’s really values the feedback from it’s customers and wants to ensure they are getting the right information to improve their services.
So if you have something you would like to say about your experience shopping at Kohl’s then by all means complete the Kohl’s Customer Experience Survey or even if you don’t you can still get the 10% Off Coupon.